Assistants Training
FOR LEADERS
An assistant should change your life for the better by you knowing everything’s under control because you can trust your assistant and your schedule.
Are you looking for your assistant to take initiative, balance your requirements, communicate effectively and be more than just a doer but a thinker?
Have you had trouble with your schedule where you’ve found yourself in back-to-back meetings with no break or going back and forth to the same location twice?
Are key details missing like accurate timing for events, a list of participants, or even the location?
Has your travel not turned out the way you envisioned, and you find your personal preferences aren’t being accounted for? Are you wondering where the breakdown is in communication between you and your team?
Finding an assistant is no easy feat and forming a good working relationship with them can feel like even more of a challenge.
Working with your assistant is like the Tango, timing and being in step with each other is important.
Let Matriarch Made help get you to a place where you won’t have to worry about the ball being dropped, or stress about travel. A place where your preferences will be accounted for, and you can gain back time in your day by investing in your assistant through our training. By investing in your assistant’s development, you will always gain the highest returns. There’s no greater booster for morale and productivity than when an employee feels valued and has a runway for growth and opportunities to keep learning.
The Process
These are the 3 areas that are most problematic in the principal-assistant relationship. When you work with us, we help to ensure each area is done right.
Travel
Planning for
Preferences
Scheduling
We provide a full assessment using tried and true tools to ensure an understanding of the root of the issues that you may be facing. Learning from your angle and your assistant’s angle, we create a plan with you in terms of how we will approach resolving the issues and ensuring that you and your assistant are aligned.
Working with your assistant using proven processes and methodologies that have been used on the biggest stages in the world, we ensure that your assistant is fully equipped to execute with a level of excellence meant for a leader. We’ll keep you fully informed of the progress along the way so that any adjustments you feel necessary can be made in real time.
Allow us to go a step further by working hand in hand with your HR department becoming a part of your interview and onboarding process to ensure your administrative staff are trained to support the needs of your executives so that they can focus on the high value tasks.
We’ll focus on…
Aligning Needs & Expectations
We dive deep into helping employers clearly outline their administrative needs and define the critical competencies for successful performance in the administrative role such as adaptability, communication, planning, problem solving, anticipating needs, etc. We train your assistants using a set of established techniques and give them the toolset to transform their skills to meet and hopefully exceed your expectations. This results in a high performing team that is positioned for success.
Strategic Scheduling & Calendar Management
Building a schedule takes attention to detail, logic, foresight and being able to juggle and prioritize multiple requests. I help to account for all factors including employer preferences, scheduling across time zones, and knowing the right questions to source the information needed to craft a document guaranteed to ensure employers can execute with excellence.